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Cookie and tracker policy

Last updated: 22 October 2026

This English translation is provided for information. Only the French version is legally binding.

1. What is a tracker?

A tracker (or “cookie”) is a piece of information stored or read in your browser when you visit a website: a cookie, local storage (localStorage), session storage (sessionStorage) or a script that reads characteristics of your device.

2. Who sets the trackers?

The concierge-os.com website is published by Matthieu de La Selle EI (MAT Agency, ConciergeOS), SIREN 107 023 830, 9 rue du Travail, 74000 Annecy, France. The trackers described below are set by ConciergeOS, except the anti-bot verification, provided by Cloudflare Inc. (United States).

3. Our commitments

ConciergeOS uses no advertising, social media, cross-site tracking or profiling cookies, and no third-party audience measurement tool. Our fonts and images are served by our own website. Calendly booking opens in a new tab: no Calendly tracker is set on our website.

4. Trackers on the public website

NameTypeIssuerPurposeDuration
visite:<page>Session storageConciergeOSAvoid counting the same page twice during one visit (internal audience measurement, with no visitor identifier)Cleared when the tab is closed
conciergeos.alice.threadSession storageConciergeOSKeep your conversation with Alice, our AI assistant, during the visitCleared when the tab is closed
cos-landing-themeLocal storageConciergeOSRemember the light or dark theme you choseUntil you change theme or clear the site's data
conciergeos_candidatureLocal storageConciergeOSResume, on the same device, a partner application you startedDeleted when the application is sent
conciergeos_no_audienceLocal storageConciergeOSRemember that you objected to audience measurement (see section 7)Until you turn measurement back on or clear the site's data
Cloudflare TurnstileVerification scriptCloudflare Inc. (United States)Check that a login or password request comes from a human, to protect accounts (login and forgotten password pages only)Duration of the verification

5. Trackers in the client area (after logging in)

NameTypeIssuerPurposeDuration
sb-…-auth-tokenLocal storageConciergeOS (Supabase service)Keep you logged inUntil you log out
sidebar_stateCookieConciergeOSRemember whether the side menu is open or closed7 days
activity_login_loggedSession storageConciergeOSRecord your login only once in the account's activity log (security)Cleared when the tab is closed
concierge_skip_close_warningLocal storageConciergeOSStop showing the warning when closing a conversation, if you asked for itUntil you clear the site's data

6. Why no banner is shown to you

All these trackers are either strictly necessary for the service you ask for (login, security, conversation, application, display preference), or used for internal audience measurement that meets the exemption conditions set by the CNIL. They therefore do not require your consent (article 82 of the French Data Protection Act). If we ever add a tracker that requires consent, a banner will let you accept or refuse it just as easily.

7. Audience measurement and right to object

Our audience measurement counts page views, the referring site and a truncated IP address (never the full address), with no visitor identifier and no cross-referencing with other data. It is used only to produce statistics about our own website, and visits are deleted after 12 months. You can object at any time: your choice is stored in your browser.

8. Managing trackers from your browser

You can delete cookies and site data at any time from your browser settings (Chrome: Settings > Privacy and security; Safari: Settings > Privacy > Manage Website Data; Firefox: Settings > Privacy & Security; Edge: Settings > Cookies and site permissions). If you block local storage, logging in to the client area will not work.

9. Personal data

Data collected through these trackers is processed in accordance with our privacy policy, which describes your rights and how to exercise them. You can also contact the CNIL (cnil.fr).

10. Updates and contact

This policy is updated whenever a tracker is added or removed. For any question: contact.conciergeos@gmail.com.